Customer Solutions Specialist - Property Industry (Contract)

Join Jendela360, a dynamic leader in Indonesia’s property industry, as a Customer Solutions Specialist and become the driving force behind exceptional client experiences. Based in Kebon Jeruk, Jakarta Barat, you’ll play a pivotal role in delivering unparalleled service to our clients. Our mission is to revolutionize the property market by leveraging cutting-edge technology and a customer-centric approach. As a Customer Solutions Specialist, you’ll be at the heart of this transformation, ensuring that every client interaction is seamless and satisfying.

In this role, you’ll work closely with our sales, marketing, and technical teams to understand client needs and provide tailored solutions. You’ll use tools like Salesforce and HubSpot to manage client data and interactions, and you’ll leverage your deep knowledge of the property industry to offer expert advice. Your daily tasks will include conducting client consultations, presenting property solutions, and ensuring that all client inquiries are addressed promptly and professionally.

This is an exciting opportunity to grow within a company that values innovation, collaboration, and client satisfaction. If you’re passionate about the property industry and committed to delivering exceptional service, we invite you to join our team and help us shape the future of property solutions in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Conduct client consultations to understand their needs and preferences
• Present and tailor property solutions to meet client requirements
• Manage client data and interactions using Salesforce and HubSpot
• Assist in the development and implementation of marketing campaigns to promote our property solutions
• Provide expert advice on the property market and trends
• Ensure all client inquiries are addressed promptly and professionally
• Collaborate with sales and technical teams to deliver comprehensive solutions
• Monitor client satisfaction and provide feedback to improve our services

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business, Marketing, or a related field
• Minimum of 3 years of experience in customer service or sales within the property industry
• Proven track record of delivering exceptional client experiences
• Strong knowledge of the Indonesian property market and industry trends
• Proficiency in using Salesforce and HubSpot
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Fluency in both English and Indonesian

🛠️ Keahlian

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